Shipping policy

Welcome to Glorious the Brand.

We believe every order should arrive with the same level of care and attention that goes into every product we offer. From premium wigs and bundles to frontals, closures, lashes, and extensions, we're committed to delivering a seamless shopping experience from checkout to delivery.

Please review our shipping policy before placing your order.

Order Processing

Orders are processed within 1–2 business days after payment has been successfully received and verified.

Orders placed on weekends or public holidays will begin processing on the following business day.

Once your order has shipped, you'll receive a confirmation email containing your tracking information.

Please note:

  • Processing times may be extended during promotional events, holidays, product launches, or periods of unusually high order volume.

  • Orders are only processed after payment verification.

  • Glorious the Brand reserves the right to delay, cancel, or refuse any order suspected of fraudulent or unauthorized activity.

Shipping Within the United States

Standard Shipping

  • Processing Time: 1–2 Business Days

  • Estimated Delivery: 4–6 Business Days After Shipment

Delivery estimates begin once your order has been shipped.

Free Shipping

We offer FREE Standard Shipping on all U.S. orders over $200.

Shipping charges for orders below this amount are calculated during checkout.

Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

Glorious the Brand cannot be held responsible for:

  • Delays caused by incorrect addresses

  • Packages delivered to incorrectly entered addresses

  • Orders returned due to customer address errors

If you've entered incorrect shipping information, please contact us within 24 hours of placing your order.

Order Tracking

Tracking details are automatically emailed once your package has shipped.

Please allow 24-48 hours for carrier tracking updates.

Lost, Delayed or Stolen Packages

Once your package has been accepted by the shipping carrier, Glorious the Brand is not responsible for delays, lost shipments, stolen packages, or carrier-related delivery issues.

If your tracking indicates delivery but you cannot locate your package, we recommend:

  • Checking with neighbors or household members

  • Contacting the shipping carrier

  • Filing a carrier claim if necessary

Signature Confirmation

For select high-value orders, signature confirmation may be required upon delivery.

International Shipping

International shipping may be available depending on your location.

Customers are responsible for any customs duties, taxes, or import fees required by their country.

Refused Packages

Packages refused or returned to sender may incur additional shipping fees before they can be reshipped.

Original shipping charges are non-refundable.

Contact Us

For shipping questions, please contact:

support@gloriousthebrand.com